One stop shop for all your payroll and HR needs.
October 07, 2023
One stop shop for all your payroll and HR needs.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We use Paychex Flex for our employees to enroll/view in benefits, view their pay stubs, tax forms, PTO balance etc. The APP is very convenient for our employees to use. We have had some hiccups with benefit enrollment and audits are necessary to ensure accuracy. The Paychex Flex team is very responsive to any issue concerning payroll. It is nice to have everything in one place for our employees.
- payroll administration
- ease of use
- better notifications when something is an issue. IE: tax set up or payments
- Audits of payroll deductions vs. benefit enrollment
- the ability to print a live check by employee would be nice.
- employee self service saves time for management
- the Direct deposit is efficient
Positively - We have used some of the payroll reporting for forecasting financial needs/growth. I frequently look at the hours and labor cost reports to determine ROI. Also in keeping up with state and local tax payments. Some of the reports are helpful in filing items with government entities. I am sure there are many reports we could take advatage of but know nothing about
Do you think Paychex Flex delivers good value for the price?
Not sure
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
No
Did implementation of Paychex Flex go as expected?
I wasn't involved with the implementation phase
Would you buy Paychex Flex again?
Yes