Want more time to work on your business? Choose Paychex
October 18, 2023

Want more time to work on your business? Choose Paychex

Brian McLean | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I currently use Paycheck for payroll, 401(k) retirement package for myself and employees and for workers compensation insurance. Having all those things in one place has been very helpful in conducting my business. If I have any issue or question, they have been very responsive and helpful. Highly recommend to simplify your computer workload.
  • Customer service
  • Product offerings
  • Clarity
  • 401(k) breakdown could be easier to navigate
  • Workers compensation certificate should be able to be downloaded
  • Time saving
  • Can put more energy towards the actual work
  • Employee independence
Staff has been very responsive and helpful.
Paychecks has more product offerings like 401k, benefits and workers compensation insurance.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

I stated before, workers compensation insurance and 401k benefits package could be easier to decipher.
Customer service and informative staff are very helpful. Some of the breakdowns in details of workers, compensation, insurance and 401K retiring packages could be easier to navigate or understand. But again, staff more than willing to help enter any questions you have regarding any of these things. Very satisfied with their services.

Paychex Flex Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
10
View job history
9
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated