Paycor, yes!
June 25, 2019

Paycor, yes!

susanne collins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycor

We use Paycor basically for HR and Accounting. Paycor does our biweekly Payroll and all the taxes associated with payroll, including the year end taxes and W-2's. Employes access Paycor to change their payroll distribution. We also use it for HR purposes in keeping track of start dates, raises, etc.

Pros

  • Paycor's website is user-friendly, easy to navigate. If I cannot figure something out, the help section guides me to what I need to know.
  • When an issue or question arises, I have the same CS rep. helping me until the issue is resolved, so there is continuity and progression.
  • Paycor notifies me when it is time to submit payroll and when payroll has been processed. In a small, busy company like ours that is helpful as things can fall through the cracks.

Cons

  • We have employees move states and could use better direction on changing the payroll per state.
  • Paycor has freed up a lot of time for HR.
  • Paycor has allowed us to be confident in all our Payroll taxes.
  • We had issues with paycor 3 years ago, but Paycor has seemed to turned itself around and reinvented itself into a much more user friendly company.
Our HR and/or payroll team has saved 1-25 hours per month. - We only have 13 employees, but the time spent calculating payroll each month would be a burden. We all wear many hats and this allows us to focus on other areas. Also, the taxes associated with payroll, again a time saver, but also, I know there would be many errors if we were calculating, especially when there are employees in multiple states.
User-friendly, easy to navigate, responsive customer service. Phone calls get me to a live person.
As a small company, we use Paycor for payroll and all taxes associated with payroll. It saves me time and I am sure, lots of errors. I am looking into using Paycor more for HR...tracking PTO, etc.

Paycor Feature Ratings

Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10

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