Great ATS, but wish our Paylocity rep was easier to get ahold of!
December 02, 2022

Great ATS, but wish our Paylocity rep was easier to get ahold of!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We just switched our ATS to Paylocity and it has been good! We have been using Paylocity for payroll and HR for a while now, and the onboarding process cannot be easier! Having candidates from the time they submit an application to when they get hired with us all in one place is great and super easy!!
  • Makes onboarding easy
  • All candidates and employees in one place
  • Super customizable
  • Doesn't make it easy for us to get in contact with our account rep
  • Does not respond to requests quickly
  • It has made recruiting and onboarding easier
The automation to send emails to new candidates is awesome! Saves our recruiters a bunch of time!
Everyone likes recognition so the impressions are great!

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

I have been trying to get ahold of our account rep for a couple of weeks, and when I reached out to the person that gave us a tour of the Paylocity ATS, he said he was not the right person for this, and cannot tell me who is but would look. I have not heard anything back and this was almost a week ago! If the communication with our account rep was easier, or we could get their phone number/email, it would be even better!

Paylocity Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
Not Rated
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9