Implementation is wanting
December 02, 2022

Implementation is wanting

Christine Geswein | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is our HRIS and we use it daily for Time and Labor, Payroll, and Onboarding. It is great to have everything online and accessible to employees across several physical locations.

Pros

  • Payroll processing steps
  • Time and Labor access
  • Schedule templating

Cons

  • Customer service assistance
  • Implementation and setup guidance
  • Tax submission
  • Improved employee access to demographic information changes
  • Online time and labor and PTO submissions - reduced errors, process consistency, improved employee satisfaction
  • Tax submission setup implemented incorrectly - caused overdue and timely filing fees and audits from local and state agencies
  • Inability to change physical locations for tax purposes with traveling employees.
Better employee satisfaction for access to information online, no paper tracking of PTO or benefits, and easier time clock entries.
We utilized the employee survey tool with great success in the fall - employees had not been able to view aggregated results in years prior, so much better feedback.
Paylocity is known for business unit setup flexibility and 360 integration with external vendors, so we selected them to position us to grow our business.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Paylocity is a preferred partner for systems integration (401k and Benefits enrollment platforms) - good 360 integration potential. Implementation is lacking, though, and setup was done incorrectly, causing overdue/incorrect tax filings.

Paylocity Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Pay calculation
8
Off-cycle/On-Demand payment
8
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
New hire portal
9
Manager tracking tools
9

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