Item: Paylocity
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I process payroll for the company. We switched to Paylocity because the H.R. department needed software that could help make her job easier and automate various functions that were difficult to manage manually.

Pros and Cons

Manages time-off much better than our previous platform
Help with accurate allocation of departmental costs
Allows for processing one day before pay date.

In my experience, implementation was a disaster for us. Too many people involved from different departments made the process a very long and ardous
In my opinion, way too many mistakes made by the implementation team
Due to "too many cooks in the kitchen" at implementation, one hand never knew what the other was doing causing a lot of effort and corrections for us.

Return on Investment

I only process payroll, so I can only say that I spend less time processing payroll than with my previous platform.
Processes are more consistent, and when used properly reduces errors

Paylocity Automated Processes

I do not work in H.R., so this question does not apply to me.

Paylocity Employee Engagement

Again, I do not work in H.R. so I cannot answer this question.

Key Insights

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Would you buy Paylocity again?

Yes

Other Software Used

QuickBooks Desktop Pro, DonorPerfect, Clover

Likelihood to Recommend

As I said earlier, the implementation process is very disorganized and had too many people involved making the process a total nightmare. It was extremely difficult getting someone to help resolve our issues, and after implementation our account manager was unwilling to communicate with us by phone causing issues to not be resolved or take way too much time and effort. We eventually had to ask to have our account manager changed to someone who was willing to work with us in a more efficient manner. However, once we were finally up and running and worked the kinks out which took several months, the process became much easier than what we had before we came to Paylocity.

If you can get through the terrible implementation process, this solution can work for you.

Overall Satisfaction with Paylocity