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Never Leaving PayPal
June 20, 2017

Never Leaving PayPal

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PayPal Payments

We use PayPal Payments to process registrations for events and membership. We are able to integrate PayPal into our iMIS software for easy processing of credit/debit card payments. When we need to process refunds to card payments, we are able to do so through PayPal. We also use PayPal Payment to reconcile our finances.
  • Reporting: We are able to reconcile our payments processed through our platform using PayPal Payments. Pulling reports is easy.
  • Collecting and Refunding Payments: We can record and code payments directly into PayPal payments. If we need to refund a payment, it is easy to find the record and reverse the credit/debit transaction.
  • Integration: We are able to integrate PayPal into our system flawlessly. We don't have to worry about a payment not going through because they communicate flawlessly.
  • Refunds: I would like to be able to refund from other platforms and it go through PayPal, however, this may be an issue on our software end.
  • Credit Card Fees: We are currently trying to find a way to offset card fees but I do not think this is a fault of PayPal.
  • Fees Discount: PayPal offers a discount to nonprofits on their fees which is very helpful.
  • We are able to collect payments more efficiently and our customers are satisfied with our payment services which is helping to keep them coming back.
PayPal payments is helpful when selling items online or in person. After you sell something, your money usually hits your PayPal account within minutes. A user visits our website to register for an event or arrives onsite at the event to purchase a ticket and we immediately know if the payment is accepted. There is no guess work. It either goes directly through the site and into our PayPal account or it lets us know that the customer needs a new form of payment method. PayPal also automatically deposits the funds into our bank account.