I drank the Procore Kool-Aid.
July 17, 2017

I drank the Procore Kool-Aid.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Procore

My company uses Procore to manage our construction projects from award to completion, and have most recently integrated our accounting and payroll tracking into this system. Having our project and financial controls in one place has been incredibly effective, enabling us to better manage our time and increase our efficiency. Equally important is having all our project managers and supers using the same system and protocol for tracking and managing our projects, which allows us to help each other and pitch in on any project as needed.
  • Streamlined procedure for RFIs, submittals, and other documentation - Procore provides easy templates for putting together project control, distributing, and tracking all from one place.
  • Customization - the developers understand that our needs vary by user or project and we can customize our project's setup i.e. unit costing vs. lump sum, 1-tier to 3-tier change orders, customizing access by user.
  • Reports - Procore offers so many different reports on cost tracking, open RFIs, submittals, schedules, and most of these can be customized to suit the user. I use the financial reports most often to track how close to budget I am and identify any problem areas.
  • Procore has very good customer service. I've emailed their support team directly, but most often use their chat feature which is available from any page I'm on. In either case, I have always received prompt responses to help me get back on track.
  • Occasionally I'll run into a bizarre glitch which will hold me up, but usually it will resolve itself shortly.
  • I regularly do work at nights and on weekends from home, and I find that I don't usually receive, or notice, when a warning is given about when the site will be down.
  • It allows be to track my financial progress and identify or forecast problems areas that will affect my budget.
  • It has allowed me to use my time more effectively and increases my productivity.
I use Procore from the standpoint of a project manager tracking my own projects, not as a tool to track overall company workload, and have found it to be very effective with respect to tracking on my own and interacting with the design team. I haven't found it to be as well suited for communicating and integrating subcontractors, mostly because they are not interested or able to use Procore effectively or invest the time to learn how to use it.

Procore Feature Ratings

Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
7
Issue tracking & punchlists
8
Photo documentation
8
Jobsite reports
10
RFI tools
10
Collaboration & approvals
10
As-built drawings
Not Rated
Mobile app
Not Rated