Procore is the double edged sword that will either cut out the disorganization or cut you.
February 15, 2019

Procore is the double edged sword that will either cut out the disorganization or cut you.

Aaron Parker | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Project Management

Overall Satisfaction with Procore

Procore is being used to manage and document large projects. The main purpose is to document decisions made between engineering and contractors. RFI and submittal tools are used extensively.
  • Procore has a lot of ability to customize who gets which type of notifications.
  • Submittals are fairly easy to keep track of.
  • It is easy to set up new users.
  • Multiple widespread outages that were extremely disruptive to our project. Contractors blamed (with valid reason) these outages to delays in the project as they couldn't submit RFI or receive responses to RFI. Workflow switched to email outside of Procore during outages, causing significant miscommunication and loss of documentation to management.
  • The ability to create submittals and RFI is too locked down. We were not able to open this feature up to contractors without the submittal or RFI being in draft. Procore did their best to remedy this with awkward workarounds. Ultimately this system is not set up for an unknown about of submittals.
  • The notification option is flexible but it also very confusing. It can also be very confusing on the permission side. It is difficult to know who has access to each type of information and if they will get notified. It is easy to either limit people from getting info they need or accidentally give info to people they should not have.
  • Managing drawing set over 50 or so pages is very cumbersome. The auto numbering and tagging works ok, but when it doesn't it is hard to get drawings organized.
We had projects in an older version of Procore, so we wanted to use the newer version to transfer the data over.
We had over 100 users. Collaboration was key and Procore did an OK job. New users were able to use the tool with minimal training. When Procore did not work well it caused a lot of issues.
  • I believe it did offer value. The pricing based on project value seemed highly variable. I doubt it saved time. It did keep the project more organized than email, and allowed engineering and management to give clear direction to contractors.
  • Gain visibility into projects
  • Ensure information is accessible and up to date
  • Document job site conditions
Mainly submittals and RFIs are the most important tools to us.
It was fairly easy to start using right away. The more you rely on it the better it works. Unfortunately, if you rely on it completely then system outages can be devastating.
It is good at the documentation of a project. It is not good if you have large projects that are more industrial and do not fit typical building construction.

Procore Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Document sharing
Issue tracking & punchlists
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
Mobile app