Proofpoint meets our needs
September 10, 2019

Proofpoint meets our needs

Russell Koo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We have used Proofpoint Security Awareness Training to educate our user community on the dangers that exist in the technology world. We have employed this training throughout the organization from the CEO on down. This addresses the need for caution in actioning potentially dangerous situations such as attachments and links. It has been very successful.

Pros

  • Provides engaging training assignments.
  • Answers user questions quickly and effectively.
  • Provides fresh new content on a regular basis.

Cons

  • Occasional issues in scrolling, depending on the browser.
  • A slightly wider array of training choices - many topics, but only a few choices per topic.
  • It makes us feel like our user community is more aware and educated to the risks of technology.
  • It adds a level of caution when our users interact with email or web surfing.
  • Our users know the cost - both time and money-wise - of a breach.
We chose Proofpoint (Wombat at the time) because of the better variety of offerings in their training assessments. KnowBe4 was much more expensive and did not provide us with the confidence that they could meet the same level of delivery as Wombat (Proofpoint) could. I believe that has changed since.
Proofpoint has always been very responsive to any requests that we have made of them. The administrator that handles our data security and user information practice has always gotten the answers that she needed when reaching out to Proofpoint with questions. They have also always been willing to innovate new solutions when something was not already in place.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Proofpoint Security Awareness Training is ideally suited for educating non-technical staff. The training assignments convey the information clearly and succinctly, but all information is always very clear, easy to read and very easy to comprehend. We have found, with a very mobile workforce, that the training is very available and allows for quick, pointed info transfer.

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