Item: Prophix
Rating: 9
Author: Verified User

Support Rating

Support has been good, although obviously can vary greatly depending on the knowledge and experience of the technician. Never been a problem to escalate an issue or schedule a follow-up session. Better on-line help would be nice.

Use Cases and Deployment Scope

Prophix is used by approx. 10 Finance and Accounting users spread over 5 locations worldwide. It's used for consolidations, budgeting, forecasting and other financial planning and analysis.

Pros and Cons

It is very configurable & adaptable, easily able to match your organizational structure and chart of accounts.
Implementation specialists are very good, helping with initial cube design.
Custom report design and access to real-time data is done well.

Journal entry approval process is a bit clunky.
Security permissions process, although extensive, could be easier.
Process scheduling engine frequently needs to be restarted, but may be an internal IT issue.

Return on Investment

Enhanced customer revenue reporting and metrics.
Streamlined consolidation process.
Standardized budgeting and forecasting processes.

Data Integration

We only require data to be imported from one ERP system; was no problem during initial implementation and continues to work as designed. Automated and manual import functions work as advertised.

Deployment

Deployment flexibility is less important for us, as we are using one on-premise installation and remote access.

Alternatives Considered

We also considered Hyperion but the cost and implementation complexities pushed us to Prophix.

Likelihood to Recommend

Well suited for smaller user groups with smaller budgets. May not have all of the features of a Hyperion-class product, but likely easier to use and maintain.

5 Years & No Regrets

Overall Satisfaction with Prophix