Item: Quickbase
Rating: 5
Author: Dan Newbold

Overall Satisfaction with QuickBase

Use Cases and Deployment Scope

We use QuickBase to screen and track all instructional applicants on the front end of our selection process. Myself and another recruiter do the initial screen, and then school leaders/hiring managers are brought in to view a candidate's profile. We also use QuickBase to collect data points on candidates throughout the process and capture our phone screen notes during the initial interview.

Pros and Cons

Pros

Customizable features
Customer service
User experience is very straightforward
Eliminates clicks- get to where you need to be quickly

Cons

Allow candidates to upload any and all documents on front end
Eliminate the middle man- customer service is great, but why not let the user edit/develop the app
Candidate communication- allow for direct communication to candidates via quickbase

Return on Investment

Quicker turnaround time with candidates
Ease of sharing among hiring managers

Alternatives Considered

I'm not in love with Quickbase and I think we'll look for alternatives next year. It's better than the Salesforce platform that our org. uses for non-instructional roles, but based on the demos I have done with other ATS software and what I have heard from the industry, it seems like Quickbase is a little behind the times as far as applicant tracking systems go.

Other Software Used

HireVue, Salesforce Community Cloud

Likelihood to Recommend

I think Quickbase makes more sense when you have a targeted pool of candidates. I would recommend quickbase for folks who are sourcing 500-1000 candidates a hiring season, but anything more than that probably doesn't make sense. Additionally, if you have a variety of different positions you are hiring for Quickbase probably doesn't make the most sense.

Comments

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Quickbase- great customer service, not so great platform