Great for our small business needs
December 31, 2022
Great for our small business needs
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
I am over warranty department, so I do a lot of after service. We use it as a ticketing system for customers and managing between customers and company and repair work.
- I do love the fact that, yeah, we just make tickets and it's really traceable, easily traceable all the information. It's like customer files, so everything I need to know about one customer is gonna all be located on the same page, same platform.
- So there's a lot of things I'm still trying to work on to add into our specific programming. So we still have a long way to go with developing things out. I'm working on setting up notifications and simple stuff even still, so I'm working on it.
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quickbase go as expected?
I wasn't involved with the implementation phase
Would you buy Quickbase again?
Yes
I do agree with it.I think that back to the ticketing system and connecting customers as well as departments, it can all happen in one location on this one software. So I think that it makes it really easy to flow. I just gotta work some of the kinks out.
- Improving our ability to drive insights from our data
- Improving collaboration across one or more teams
- Solving a specific business challenge
- Building and deploying an application (or multiple applications) that meets our exact needs
We've had positive impacts for me and my team, we all enjoy using it and pretty positive.
So I would say I'm a very non-technical person and it is a little difficult for me. But I do find when I go to build a application, there's a lot of templates. And a lot of ones people already use and that's what I use. It helps me a lot.
I would like to try as I'm not doing this now. I would like to get into using it for project management though.
Yeah, so that's actually exactly what I do. Someone had developed it and then I go in and manage it, change it, that kind of thing. I added a bunch of statistical aspects to it so that I can monitor the teamwork as well. So I've been editing it a little bit.