Quickbase Review
June 22, 2023

Quickbase Review

Tara McCrillis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quickbase

We started using Quickbase as our publishing database, so basically it manages our entire publishing schedule. We're introducing a finance forecasting app. We have a contract app and we have a CRM app. All of our apps communicate with each other and manage all of the data throughout the organization.
  • I think that complexity of organization of data has been really great. Our data on the surface seems very simple, but when you really dive into it, it's very complex and it has a lot of different levels and it. Quickbase has allowed us to really structure it in a way that we can grow with it, but also it keeps everything very organized.
  • We had to hire out building it. It was a little bit too complex for our knowledge base. But we have great team building our system, so we're happy with it.
  • The positive impact for us is that it's allowed us to streamline workflows so that we can save money and efficiencies.
The benefit is the collaboration that it has provided, now that everybody has the same and immediate access to data and it's constantly updated. There's no more back and forth on Slack, like "what is the right answer?" So it's been a nice tool for us to be able to point people to this one thing that has it. We treat it as our source of truth. So that's been great for us.
During the pandemic is when we rolled Quickbase out. We weren't quite ready for it, but it was all in or nothing. We learned with the system, it wasn't completely functional when we started using it, but in the middle of the pandemic we also changed some internal operations with who distributes our books. We were able to cater it to exactly that and it really, I think, streamlined that entire process, which would've been an absolute nightmare.
The most benefit that we're going to see from Quickbase, which we're still working on right now, is for our finance team. We have a lot of different contracts and they all have different royalty rates and different payments associated with it. We've built out our contract app to calculate our royalties for us. Right now we have a team of four people who work heads down every quarter for a full month to get royalties ready, and they'll be able to do it in a week once we have the app rolled out.
When we were choosing Quickbase, we looked at FileMaker Pro and a couple of other ones that I don't remember, but we ultimately went with Quickbase just because of the flexibility of building it exactly how we needed it to be.

Do you think Quickbase delivers good value for the price?

Yes

Are you happy with Quickbase's feature set?

Yes

Did Quickbase live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Quickbase go as expected?

Yes

Would you buy Quickbase again?

Yes

I think in our industry we probably could have gone with something that was already built, but the flexibility of Quickbase has allowed us to, I think, scale differently than we would have with a pre-built system. We've been able to really cater it to exactly what we need. We've also added some of the add-on apps that are adjacent to Quickbace which have allowed us to automate a lot of workflows. So it's been great across the board for us.