Item: QuickBooks Desktop Enterprise
Rating: 8
Author: Frank Cahoon, CPA, CGMA

Use Cases and Deployment Scope

We use QuickBooks Desktop Enterprise to managed the back office accounting for our online retail stores and have used it to do the same when we had our own brick and mortar store. Being a pretty common software we have found a lot of integrations that work with it from our shopping card, our order management, our shipping and even out sales tax reporting.

Pros and Cons

Easy of use
a lot of off the shelf integrations

cannot natively print price tags for our products. It can print bar code, but not easily print price tags .
I think the cost per user for an off the shelf product is a little high.

Return on Investment

With all the integrations is has allowed for much less manual processing
Ease of use makes it easy to train new employees

Scaling with Desktop Enterprise

The QuickBooks Desktop Enterprise addition does allow for more SKUs and higher functions to support growth and is why we chose it over other versions of QB, but that may also be limited. I think for bigger faster growing users there are probably better options out there like NetSuite, but those also cost more.

Implementation

Being a "off the shelf product" that is really geared to the less sophisticated user definitely helps with training and implementation. While I am don't think Intuit it itself does well in providing support information there are a lot of other resources and videos out there do to the products popularity and long time existance.

Alternatives Considered

NetSuite ERP

In my opinion, NetSuite is for the larger user, but cost significantly more to operate and maintain.

Key Insights

Do you think QuickBooks Desktop Enterprise delivers good value for the price?

Yes

Are you happy with QuickBooks Desktop Enterprise's feature set?

Yes

Did QuickBooks Desktop Enterprise live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Desktop Enterprise go as expected?

Yes

Would you buy QuickBooks Desktop Enterprise again?

Yes

Likelihood to Recommend

As mentioned earlier there are plenty of integrations that work with it making it easy to share or pass data between programs such as our shopping cart, order management software, tax reporting software, shipping, etc. The cost if significantly higher than the cost of regular Quickbooks Premier, but there as some nice features that help make the additional cost a little more palatable. We used to use Quickbooks POS with it, but that has been discontinued. We used that to print price tags to put on our products, but in my experience, QuickBooks Desktop Enterprise or all it does with barcode and such does not have an easy way to take a PO and print price tags for shipments as they come in.

QuickBooks Desktop Enterprise - A long time constant good for the medium size business

Overall Satisfaction with QuickBooks Desktop Enterprise