Great Accounting Software for SMB Retailers!
November 02, 2017

Great Accounting Software for SMB Retailers!

Dave Vandenberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

We use QuickBooks Online (QBO) to manage our financials, including invoicing customers and collect payments. We integrate it with our store management system. Our tax accountant uses QBO reports to pay taxes. We also use Intuit payroll to manage our employee payroll. This addresses all of our financial reporting needs. We use it across our entire organization.
  • Makes it easy to create invoices and send to customers.
  • We can batch send invoices to save time.
  • We use the auto-billing feature to automatically create invoices for recurring billing.
  • QBO goes offline too often.
  • The sales tax center is difficult to use.
  • I would like more flexibility to remove the QBO branding from emailed invoices and alerts. Intuit does not allow you to remove the QBO branding.
  • Great return on its cost. Replaces the need to use expensive accounting services.
  • Payroll service also a great value. In most cases, you get excellent support (sometimes hold times are long).
  • Allows us to manage most accounting functions internally.
Tried Xero briefly but did not like it. Seemed less well organized and used too many terms commonly used outside the US. Xero also lacked payroll processing at the time. We looked a couple lower end products but did not like them. You cannot go wrong with QuickBooks in the US. It's the market standard.
QBO is great for small and mid-sized business. Very well organized and easy to use. We have relatively basic needs (invoicing customers, tracking expenses and filing sales and income taxes) and QBO fits our needs like a glove. It is not suited for businesses that do not have a solid internet connection.

QuickBooks Online Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
Not Rated
Bank reconciliation
7
Expense management
8
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
9
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
Not Rated
API for custom integration
Not Rated
Plug-ins
6
Role-based user permissions
9
Single sign-on capability
8