Good for small business working closely with bookkeeper or accountant online
December 07, 2018
Good for small business working closely with bookkeeper or accountant online
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBooks Online
We use QuickBooks Online when our bookkeeping customers need a solution that allows access from anywhere and/or by multiple people.
- Easy to access from any computer. As long as you can check your email for the verification code, you can access your QuickBooks Online file from any computer.
- Download activity from your bank or credit card account. QuickBooks Online makes it easy to download the activity from most banks and major credit cards and to review and post that activity to the books.
- Statement reconciliations. The reconciliation function makes it easy to do bank reconciliations or reconcile credit card statements. You can edit from the reconciliation screen, or easily click to edit a transaction if needed.
- Customizing reports. The Customize screen is clunky. For instance, it is harder than it should be to show a Debit and Credit columns instead of just an Amount. It takes several clicks and dragging.
- The payroll module is awkward and rigid. There is almost no option for customization or correction. The reports are terrible and almost impossible to convert for use in excel format. Any correction or alteration involves a call to customer service when it should just be a simple fix (as it is in the desktop version of QuickBooks payroll). I avoid using QuickBooks Online payroll if at all possible.
- Preparing 1099. Working in the Forms 1099 wizard is no good. You cannot easily go back once you click on a link. The filters reset and you have to start over. You cannot scroll or sort by amount, you have to page through sometimes dozens of screens to review the items.
- QuickBooks Online has allowed us to expand to clients who do not spend their day in the office by giving them the option of accessing the account from just about anywhere. It has also reduced travel and down time by allowing us to access client books without having to drive to their home or office to do so.
QuickBooks Online offers a greater access from multiple locations and a better banking activity download capability.