QuickBooks Online Review
May 03, 2021
QuickBooks Online Review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBooks Online
The only department that used it was the finance department. It was a short term solution for a rapidly growing company. It was used for over a year there before transitioning to Oracle's netsuite. We used the system for the entirety of the accounting function for which I oversaw payroll and accounts payable.
- User Friendly
- Easy to learn
- Works well for small, low employee count companies with inexperienced accounting personnel
- Lack of accounting controls across the board
- Updates are pushed down from QBO that affect current GL mapping within payroll without notification or explanation of changes
- Lack of ability to truly track audit trail items, QBO does not track everything
- It will let you adjust or put anything, anywhere, therefore allowing easy non accountant users to make errors
- Easy to use when company small
- Streamlined for SMALL business to do full cycle accounting
- intuitive for non accountants
QuickBooks pales in comparison to netsuite. Netsuite is a fully functional cloud based ERP system that is a mid tier solution for companies that have outgrown small business solutions. It was intuitive and allowed for full cycle accounting, procurement processing with requisitions, advanced approvals with delegatory permissions. QuickBooks was not a full company solution unlike netsuite. We were able to utilize netsuite across the board instead of only in accounting.
Do you think QuickBooks Online delivers good value for the price?
Yes
Are you happy with QuickBooks Online's feature set?
No
Did QuickBooks Online live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of QuickBooks Online go as expected?
I wasn't involved with the implementation phase
Would you buy QuickBooks Online again?
No