I do recommend QBO...for the right company fit
February 02, 2024

I do recommend QBO...for the right company fit

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online Advanced

QBO is great for smaller to simple mid-size businesses. It's easy to navigate and relatively functional. I have recommended it.

Where I don't recommend is if you have multiple entities typically more than 3. Phathom is a reporting tool that helps with reporting multiple enties, but it's still challenging if you have a lot of due to/from. Another negative is a lot of the new functionality appears to be designed by IT, not accountants. They don't often make sense from an accounting standpoint. However, the typical small business user won't even notice this or have any issues. It really is good for simplistic small businesses.



  • QBO is intuitive for the new user
  • Can be used by the most novice of accountants
  • Can create custom fields for various reporting
  • Can create classes and locations
  • There are many integrations to banks and payroll companies
  • Not great for multiple entities (more than 3)
  • Progress invoicing reports are substandard and in need of a serious overhaul.
  • POs are missing a major component of approval to pay in the normal accounting world
  • The recommendation for how to handle a bounced check online, creates a duplication of the income, falsely inflating income. Do not let your employees follow those instructions.
  • Due to the complexity of the business, there is a lot of hoops to jump through that QBO does not handle well. The smaller, less complex business would have a greater ROI. We are bound by our license to use QBO.
Super easy to set up.
Great functionality for users from any location.
There is a serious lack of functionaligy due to having 8 entities/separate sets of books. Also a lack on the reconstruction side of the business with POs, good estimates and progressing invoicing reports. However, the avarage smaller business will not have these issues.

Do you think QuickBooks Online Advanced delivers good value for the price?

Yes

Are you happy with QuickBooks Online Advanced's feature set?

Yes

Did QuickBooks Online Advanced live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online Advanced go as expected?

Yes

Would you buy QuickBooks Online Advanced again?

Yes

I do recommend QBO for the correct sized and minimal complication type of company. It's great for most small to many mid-sized business owners.

QuickBooks Online Advanced Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
Not Rated
Bank reconciliation
4
Expense management
Not Rated
Time tracking
Not Rated
Multi-currency support
Not Rated
Multi-division support
8
Regulations compliance
5
Electronic tax filing
9
Self-service portal
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
1
Journals and Reconciliations
6
Enterprise Accounting
1
Configurable Accounting
6
Centralized Rules Framework
1
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
10
Dashboards
Not Rated
Standard reports
8
Custom reports
5
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
1
Single sign-on capability
1