Pros and Cons of Raiser's Edge
We use Raiser's Edge to track donors, alumni, parents, and all constituents with a relationship to our school. It's used to record gifts, …
Overview
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
25 people also want pricing
Alternatives Pricing
What is DonorPerfect?
DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives…
What is Bloomerang?
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of philanthropy;…
Product Demos
Salesforce for Nonprofits: Migrating From Raiser’s Edge to Salesforce
YouTube
How to install Raiser's Edge tools
YouTube
Product Details
- About
- Tech Details
What is Raiser's Edge?
Raiser's Edge Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(213)Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
July 16, 2022
Pros and Cons of Raiser's Edge
We use Raiser's Edge to track donors, alumni, parents, and all constituents with a relationship to our school. It's used to record gifts, communications, actions, and events and to track prospective donors. It is also used to send email and mail communication. Other departments in our organization frequently ask for information from Raiser's Edge.
- Enough detail and flexibility to record varied and complete information.
- The ability to extract data via query and export.
- Admin abilities to quickly change, add, or delete information.
- Online Express has a dated feel when used for email and gift forms, however, it has more flexibility than Raiser's Edge NXT so although that looks better, it is not an alternative.
- Differences in how information is stored in Raiser's Edge database view vs. Raiser's Edge NXT lead to inconsistencies.
- This is not the easiest database for new users to learn with.
- Reports
- Query & Export
- Prospect research
- It isn't as compatible with programs like MailChimp as we'd like.
- The giving forms are dated, which has caused us to use a third party for this.
- Limitations due to our set up with spouse records which are difficult to overcome.
- Fewer giving options for constituents living outside the U.S.
Raiser's Edge is very similar to other database programs I've worked with and I wouldn't say it is better or worse. I wasn't involved with our organization's selection of Raiser's Edge, but I believe this decision was made because it is a popular tool with good customer support. Raiser's Edge allows us to take care of most of our data needs.
August 08, 2021
Raiser's Edge is a well-rounded database
Raiser's Edge is used by our Development department to record and track donations. All donations are included in Raiser's Edge, including event registrations and merchandise sales, as well as non-cash donations (stock, in-kind, etc.). It is also used to query constituents and create mailing and email lists, and to track prospects for our Philanthropy advisors and Grant Manager.
- Raiser's Edge is good in allowing detailed categorizations for donations - Funds/Campaigns/Appeals/Packages
- Raiser's Edge has good query functioning and is helpful in pulling lists and segments of constituents and donations
- The variety of detail across sections (Gifts/Bios/Actions) is helpful for recording and archiving constituent information
- Online Express is continuously problematic, despite repeated consultations with RE staff. It overwrites constituent information.
- The house-holding element of RE produces issues when both spouses are active within our organization. It is confusing and messy and allows for duplication of information and efforts.
- The lack of a History or Archived information tab also leads to issues, as records can be altered without specific documentation of when/who/why.
- Gift documentation and tracking
- Donor records, bios, ability to track actions and communication
- Queries - ability to find and export detailed information
- Exporting of information for creation of mailing lists
- Ability to import a large amount of information
- The potential for junk information is high, and RE has holes in its historical data/actions preservation. This leads to greater effort by staff to maintain and amend the database.
- It is great for tracking our ROI across Campaigns and Appeals, etc.
- Very useful for fundraising and philanthropy in cultivating and retaining donors.
Raiser's Edge is probably the highest functioning database that I've used and it has many positive qualities. I think overall it is a very useful and accurate product, though it could use several updates that other, newer CMS and databases have already instituted.
June 30, 2021
Good old Raiser's Edge
We use it only for our fundraising efforts, in our fundraising department. We use it to record donations, generate solicitation or invite lists, and track event participation. We used to track volunteers in Raiser's Edge, but moved away from it. Since Raiser's Edge can store a lot of information, we record and track everything possible, including gift agreements or letters. It helps with record reviewing. We also track meetings or communications with donors and prospects in Raiser's Edge. It provides complete view of donors behaviour and our solicitation efforts.
- Record gifts
- Tracking meetings and actions
- Tracking event participation
- Analysis
- Output fields in query
- Duplication in querying
- Integration with other software
- Donations tracking
- Event tracking
- Solicitation tracking
- Complete view of donors giving behaviour
- Difficult information integration
- Difficulty with pulling data for deep analysis
Raiser's Edge has very strong tracking capabilities that allow deep segmentation. It is also very flexible in adding and removing fields and tables.