Ridder iQ works well, can be improved

We use Ridder iQ for making quotations, calculations and work orders. Ridder works nice and easy for this. We make machines in small series, most even are one-offs. We have all our components (article numbers) in Ridder iQ, all components have standard times (the time it takes to place, mount etc. the component) and prices. The standard times are timed regularly, to check if these still apply and for new products. We use the standard times that are assigned to the articles for making realistic planning. Ridder iQ is also used for determining the cost price, therefore we use the cost prices of the components used and man hours. These are increased by a surcharge. After that, the quotation is sent to our customer, this is also done in Ridder iQ. This goes easy, you just select the right part list and type in your profit margin. The outcome is a quotation in your own corporate identity.