RingEX WORKS! Its the easiest, more user-friendly phone system for businesses
October 10, 2023

RingEX WORKS! Its the easiest, more user-friendly phone system for businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

We use RingEX as our phone service. We use it on the computer (Cloud), on our cellphones and on our desktops. We use it for phone calls, texts and voicemails. Besides e-mails, RingEX is the Heart of our Job. It is very easy to install, and support is always a call away. The APP is clear, and user friendly.
  • Support is excellent!
  • The App is easy and very user friendly!
  • The price is right.
  • The Voicemail to e-mail feature works flawlessly
  • We had issues with RingCentral Plug to MS 365 when on the cloud. The plug had to be uninstalled.
  • When I call support, the verification of our account takes a long time.
  • Text to email should be simplified.
  • Definitely RingEX made our phone connections much easier.
  • The Car connectivity is excellent and simple, and no "glitches" on calls.
  • The fact that we are connected, via cellphone, computer, car, desk phone, made our communications life very easy.
They are always there when I called. I would only make the "identify the Company info" simpler somehow.
It is very easy to make calls, or send messages. Is just like using our cell phone. "Simple", "Easy", "Fluid"
RingEX Proposal price for Service and phones was better. The people I talked sounded Knowleable. The features explained were the ones we were looking for.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

RingEX filled all our phone/text needs. The price was OK, the desk phones prices were good, the support is very good, and they always answer or call back soon enough. The connectivity is good, besides the plug for MS 365 on the cloud, that caused outlook to crash. Other than that, the versatility of using RingEX on the PC, or the cellphone, or the car, is great. I will recommend RingEX to any business.

RingEX Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
5
Video conferencing
7
Audio conferencing
7
Video screen sharing
7
Instant messaging
7
Mobile app for iOS
10
Mobile app for Android
10