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Employee Review of Robin - Easy and Time-saving!
January 25, 2024

Employee Review of Robin - Easy and Time-saving!

Lauren Morrissey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Robin

Our organization uses Robin mostly for meeting room bookings - it secures that we will have the meeting rooms we need at the times we need them; even if last minute. It's great that we can schedule these far ahead so we can be sure we'll have the rooms we need without scramble, but even if last minute I love being able to see what rooms are available at a glance with the map feature.
  • Integration for booking (with office technology, schedule, sharing, and email)
  • User-friendly
  • Effective design
  • Organization (booking specific rooms/desks for specific windows of time)
  • The time option being more apparent/prompting to select ASAP when entering site - sometimes I accidentally am looking at desks/meeting rooms for the wrong time/time period because of this and waste time
  • Option to block calendar or not (or make this feature more obvious)
  • Book on behalf of a team more easily, or hand off to someone (book on behalf)
  • Time saved emailing to book meeting rooms
  • Ensure private meeting rooms are scheduled ahead of time when needed
  • On busy days, all employees booking desks so there is further organization
Not applicable in this case - this was a process with our parent company that I am unaware of. That being said, I once needed to email to implement a change in our company name on the map, and the customer service was so quick in both response and implementation.
More productive - We save time emailing to book meeting rooms, worrying about "snagging" a desk or meeting room, wondering around the office looking for a desk/meeting room. Also, rather than sending comms to share where a meeting room is, what time, etc. to a colleague (or multiple), you can add them right in the booking.
N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless.

Do you think Robin delivers good value for the price?

Not sure

Are you happy with Robin's feature set?

Yes

Did Robin live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Robin go as expected?

I wasn't involved with the implementation phase

Would you buy Robin again?

Yes

There is an option in our office to use a tablet outside of a meeting room to book a room (which is red when booked, green when not), and not sure if this is a Robin integration, but it would be great if there was a yellow for when there is 5 minutes left of a meeting. That being said, while this is super helpful, I see coworkers running around the office looking for a "green" room; and recommend they just use the Robin web app to avoid all the running around since they can view and book almost instantly!