RSA SecurID a Must for Mid to Large Sized Organizations
August 08, 2016

RSA SecurID a Must for Mid to Large Sized Organizations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RSA SecurID

RSA SecurID is being used across our whole organization. The software product addresses the challenge of authenticating staff members wishing to remotely access our corporate network. RSA SecurID provides an additional layer of IT security by requiring staff members to provide a random number password along with their regular Windows account. The system is administered by about 10 IT support technicians within our organization.

Pros

  • The primary strength of RSA SecurID is that the product requires a randomly generated pass code which expires every 60 seconds.
  • A second strength is that the RSA SecurID random pass code generator software is available in the following formats: 1) Software which can be installed on a desktop/laptop computer, 2) Software app which can be installed on a mobile phone/tablet, 3) a pocket sized hardware device.
  • A third strength is how seemlessly the RSA SecurID system integrates with other software vendors' remote access systems such as Citrix.

Cons

  • The user interface for the software tool RSA SecurID support staff uses to administer the product looks like a 16 bit Windows application from the early 1990s. This creates an unnecessary learning curve for younger support staff who are less familiar with this dated look.
  • The software tool RSA SecurID support staff uses to administer the product does not provide clear and simple error messages to help staff troubleshoot normal SecurID operating issues.
  • The RSA SecurID administration tool should be available as an app for mobile devices such as phones and tablets.
  • RSA SecurID has had the positive impact of preventing unauthorized access to my organization's information systems.
  • RSA SecurID has possibly had the negative impact of preventing authorized access to my organization's information systems when support staff haven't been available to assist with the authentication process.
RSA SecurID is well suited for any organization that wants to add an additional authentication layer to their existing information systems. The use case where I have used RSA SecurID the most is for authenticating staff members wishing to access our corporate network remotely. RSA SecurID is not suited for smaller organizations that won't have a dedicated support person to administer and troubleshoot the product.

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