There must be a better system with competent help staff
December 15, 2022
There must be a better system with competent help staff
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with RUN Powered by ADP®
Do not use this
- Generate W2
- Help desk expertise varies greatly. The last person had chicken clucking in the background
- Time and Attendance is okay but at least once a pay period employees have issues
- Wait time for help is awful
- Again, getting a definitive answer to make an edit or change on an issue not routinely done is a hit or miss with the support staff. This wastes my time
- I have received incorrect information and made edits and changes resulting a later correction to employee persona time and sick time resulting in the organization paying out extra sick time
No complaints from employees
Do not use this
Don't understand question
Do you think RUN Powered by ADP® delivers good value for the price?
Not sure
Are you happy with RUN Powered by ADP®'s feature set?
No
Did RUN Powered by ADP® live up to sales and marketing promises?
No
Did implementation of RUN Powered by ADP® go as expected?
I wasn't involved with the implementation phase
Would you buy RUN Powered by ADP® again?
No