Item: RUN Powered by ADP®
Rating: 8
Author: Verified User

HR Capabilities

HR HelpDesk

Use Cases and Deployment Scope

I use RUN for processing payroll and to research compliance questions. RUN addresses my goal of accurate and efficient payroll processing and HR compliance. I use it for everything from processing payroll, to using reports for evaluating our HR expenses to calling RUN HR to get education on HR compliance in California. I also use ADP Time & Attendance.

Pros and Cons

Accuracy of payroll
Interfacing with ADP Time & Attendance
Providing city, county and state payroll related law, ordinances, etc.

Provide calculations for determining regular rate of pay when non-discretionary bonuses, commission paid so overtime rate is correct
Provide a compliant check stub for final check that has to be given on last day worked
Make Employee Access website more stable. Too often I have to get involved calling ADP because an employee is having trouble logging in when they are using their correct credentials.
Provide feature that automatically gives me their vacation balance cash out for last check
Fix accrual feature to stop accruing for sick/vacation at a company defined limit

Return on Investment

Provides confidence we're paying employees correctly and in compliance
Provides efficient system to process a payroll
Doesn't provide accurate time off accruals given San Francisco ordinances

Employee Self-Service

Save administrator time not having to answer questions.

Alternatives Considered

ADP TotalSource and ADP ezLaborManager

TotalSource was a very good service but we didn't use enough of the features to make the cost worth it to us.
ADP ezLaborManager is good at collecting punches and producing accurate reports. Doesn't identify late or no lunches. It downloads into ADP RUN well.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Other Software Used

ADP ezLaborManager, QuickBooks Desktop Pro, Adobe Acrobat Reader, Microsoft 365 Business Premium

Likelihood to Recommend

Well suited for small businesses with straightforward hourly and salary employees. If you compensate by hourly involving commissions and other non-discretionary pay like quarterly bonuses, RUN will not help with going back a figuring retro-pay for the OT worked during the quarter. It will have to be done manually.

Solid Very Good Value, Accuracy, and Ease of Use

Overall Satisfaction with RUN Powered by ADP®