Item: RUN Powered by ADP®
Rating: 7
Author: Verified User

HR Capabilities

I have not used any HR features

Use Cases and Deployment Scope

I use RUN to process my clients payroll. By using the RUN platform payroll is easy enough for my clients (and in some cases their employees) to enter themselves in a short amount of time. So I am no longer required to spend paydays in front of my computer entering hours and filing forms with IRS & state agencies.

Pros and Cons

Once set up RUN is simple enough for non-accountants to feel comfortable navigating
RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
RUN does a great job of making sure all state and federal reporting is taken care of

The reporting in RUN is not as useful or intuitive as it's similar competitors
The setup and accounting system integration process could be more user friendly

Return on Investment

Providing my clients with the easy to use platform has freed up 2 days worth of work per month for me.
It allows clients to have their employees submit onboarding documentation directly into the system saving client confusion/frustration and limiting calls coming into my office.

Employee Self-Service

The use of the employee portal has taken the stress of onboarding off of my clients and reduced the number of calls & emails I receive regarding required documentation. It also allows employees to feel they have control over withholding changes without hassling with managements availability to make changes for them.

Alternatives Considered

Gusto and QuickBooks Online

Both Gusto & QuickBooks payroll are fine options if you only have a few employees all in one location and rarely make any changes. I switched many of my clients from those platforms because of the increase in remote employees working in different states and the lack of support offered by either when issues did arise. Having a dedicated point of contact at ADP for all of my clients was also a big selling point for me.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Other Software Used

QuickBooks Online, Uncat

Likelihood to Recommend

The clients I see that have the most benefit from RUN are those with only a few salaried employees. They are able to "set it & forget it". Once the initial setup is in place, the system is pretty much hands free. Direct deposits hit the employee accounts when they are scheduled and email notifications update management when/if an additional action is needed.

Comparable to Most Other Payroll Solutions

Overall Satisfaction with RUN Powered by ADP®