Sage Intacct - from an administrator view point
November 22, 2019

Sage Intacct - from an administrator view point

Wilkie Hensley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used for and by accounting (GL, AP, AR, and Fixed Assets).
  • Each account 'string' or 'combination' is not required to be set up in the system. The dimensions can work independently.
  • The navigation within Sage Intacct flows smoothly - moving between Company, Platform Services, General Ledger, etc. is very straight forward.
  • Dimension (at least the low or base level members) are easy to create.
  • Dimension: I am use to a 'Parent' and 'Child' relationship, and for some of the aspects like 'Class' you can do that however for the 'General Ledger Accounts' Dimension you are required to maintain 'Account Groups' separate from the real account dimension hierarchy. This is very cumbersome and quite frustrating.
  • Security: It should come with out of the box pre-built groups that then can be modified to fit individual companies. For example groups like GL Manager, AP Manager, Fixed Asset Analyst, Accounting Supervisor, Accounting Analyst, etc and the 'normal' Roles and Permissions that one of these groups may have in the 'real world' should be built into the Groups with the open to go into the Group and add/remove roles/permissions to fit particular companies.
  • Financial Report Writer: Wow, this area needs a lot of work - there is no reason in today's world why the Accounting team can't do their own ad-hoc reports. The way the Financial Report Writer is in Sage Intacct, you need to report writer training to understand it. I have build reports for many years, so I get it, but individual users of Sage will not, and the way companies are going is to put the power into the user's hands and with the reports that are currently not feasible. Maybe look into getting an excel add-in feature - and if you have one already I apologize, I am not aware of this kind of feature with Sage Intacct.
  • Fixed Assets and EFT Manager modules: These modules could use a lot more integration into Sage Intacct; they currently work and fall like independent modules, almost like they were 2nd thoughts. They fell and flow very different than the rest of the Sage Intacct modules.
  • We are accomplishing more and can manage money better with the features of Sage Intacct.
We currently are not using a lot of the automation feature, but the ones we are using are working very well and are saving the Accounting department a lot of headaches.
We use Vena for reporting and planning. The Sage Intacct built-in integration with Vena is excellent! We use Coupa for Purchasing and Expense Reports, and the combination there has been very challenging.
I have not used any products like Sage Intacct before since this is the first time I have worked for a small/medium-sized company.
It works well for small to medium companies. Coming from supporting Oracle products and working for multi-billion dollar companies with many thousands of employees, I now work for a 400mil company with approx 160 employees, and Sage Intacct fits well there, easy for users to understand and navigate. Relatively simple implementation and it is a web environment, so both win-wins as well.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
Not Rated
Fixed asset management
6
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
3
Custom reports
3
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
4
Single sign-on capability
Not Rated