Overall Satisfaction with Sage Intacct
Sage Intacct is being used for and by accounting (GL, AP, AR, and Fixed Assets).
- Each account 'string' or 'combination' is not required to be set up in the system. The dimensions can work independently.
- The navigation within Sage Intacct flows smoothly - moving between Company, Platform Services, General Ledger, etc. is very straight forward.
- Dimension (at least the low or base level members) are easy to create.
- Dimension: I am use to a 'Parent' and 'Child' relationship, and for some of the aspects like 'Class' you can do that however for the 'General Ledger Accounts' Dimension you are required to maintain 'Account Groups' separate from the real account dimension hierarchy. This is very cumbersome and quite frustrating.
- Security: It should come with out of the box pre-built groups that then can be modified to fit individual companies. For example groups like GL Manager, AP Manager, Fixed Asset Analyst, Accounting Supervisor, Accounting Analyst, etc and the 'normal' Roles and Permissions that one of these groups may have in the 'real world' should be built into the Groups with the open to go into the Group and add/remove roles/permissions to fit particular companies.
- Financial Report Writer: Wow, this area needs a lot of work - there is no reason in today's world why the Accounting team can't do their own ad-hoc reports. The way the Financial Report Writer is in Sage Intacct, you need to report writer training to understand it. I have build reports for many years, so I get it, but individual users of Sage will not, and the way companies are going is to put the power into the user's hands and with the reports that are currently not feasible. Maybe look into getting an excel add-in feature - and if you have one already I apologize, I am not aware of this kind of feature with Sage Intacct.
- Fixed Assets and EFT Manager modules: These modules could use a lot more integration into Sage Intacct; they currently work and fall like independent modules, almost like they were 2nd thoughts. They fell and flow very different than the rest of the Sage Intacct modules.
- We are accomplishing more and can manage money better with the features of Sage Intacct.
We currently are not using a lot of the automation feature, but the ones we are using are working very well and are saving the Accounting department a lot of headaches.
I have not used any products like Sage Intacct before since this is the first time I have worked for a small/medium-sized company.