Sage Intacct Review - Useful but only for the tech savvy
June 06, 2023

Sage Intacct Review - Useful but only for the tech savvy

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Currently use Intacct to manage all matters related to A/R and A/P. Track job completion, payments, POs, and project managers. As first use site seems to offer a lot of powerful solutions but does not seem intuitive enough for a new employee to jump in and start utilizing the benefits without extensive training. I should not have to spend hours customizing my views to allow myself to work effectively. Most users needs should be relatively generalized across industries and the site's default setup should reflect that. The search function is also very ineffective.
  • Generate POs
  • Track job progress if updated by managing team
  • Allows for easy collaboration of important documents without needing company network access
  • Search views need to be heavily customized to be useful
  • The search feature is too specific to allow for easy searching. If I knew the exact details of what I was searching for I wouldn't have to search for it.
  • Quicker PO generation
  • Easy tracking of project costs
We have benefited significantly from the accounts payable services. Tracking POs and paying invoices is now much easier than it was previously.
These modules do not affect my role
Sage Intacct's help information is useful, but customizing the view for the user could be simpler. An overabundance of options with no clear explanation of what they are for without diving into the manual. The average user shouldn't have to do this.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

Project financial tracking is easy on this system once you have it set up for your industry and workflow. Without spending hours to customize to your needs it feels barebones. In my opinion, it is geared towards power users not your general employee base.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
7
Cash management
7
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
10
Multi-division support
10
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
10
Global Financial Support
Not Rated
Intercompany Accounting
10
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
7
Order entry
7
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
10