Health Center Users Experience
August 30, 2023

Health Center Users Experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct for Financial and Accounting Functions. We use the Purchasing module to enter our vendor purchases and be able to allocate between our different locations and programs to accurately track expenses and compare to budget. We use the AR module for invoicing tenants and other customers as needed. We recently launched the Fixed Asset module that we are not sure if it is being utilize correctly as we have some difficulty with how the module works and being able to track projects. The Reports module works as expected, there is an ability to create custom reports although I have not personally had to do this yet. The Dashboards feature works well and it is used quite frequently to track the performance of our different programs and locations. I like that you can easily toggle between them. The Cash Management module works well but with the credit card transactions it would be nice if we could use one of our built allocations. Currently we download the transactions from the bank and then import them but on the import it does not allow us to use an allocation so if the charge is for multiple locations it has to be manually split out on the import.
  • Reports are easy to view and can be exported.
  • Journal entries can be imported.
  • Dashboards are easy to filter.
  • Fixed Asset module does not handle multiple invoices very well.
  • Imported Credit Card transactions cannot be allocated.
  • Setting up new users is difficult to know what needs to be selected.
  • Fixed Asset tracking was very difficult for our year end.
  • The ability to attach documents makes it easy to find backup support for transactions.
  • You can attach bank statements to your reconciliations.
We have been able to use the import features of Sage Intacct to reduce entry errors and decrease entry time. It has been an asset to our organization. We utilize and enjoy the ability to create recurring transactions. We utilize the Company assignments for our month-end processing and tracking of completed tasks.
When Sage Intacct was configured we had the vendor setup the configuration for us, it went smoothly even though it was done during Covid and we were not able to receive in person trainings but instead had recorded zoom trainings. The setup and configuration went as well as could be expected with the limitations and rules that we had to abide by.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Sage Intacct performs well compared to other products that I have used. It is more robust than QuickBooks and much more user friendly than Open Systems. It performs very similarly to NetSuite with it's features and reporting. None of the other products I have used at the time that I was using them had the ability to import transactions the way that Sage Intacct does.
Sage Intacct does well if you are wanting to import transactions to reduce manual entry but you must follow the import format exactly. I think it is well suited for entering AP vendor invoices and paying the bills. In my experience, finding the correct settings for check alignment takes a lot of trial. The Dashboards function is great for giving staff a snapshot into performance.

Sage Intacct Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
9
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
5
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
9
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
6
Single sign-on capability
9