SFDC is here to stay
August 07, 2017

SFDC is here to stay

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Chatter

Overall Satisfaction with Salesforce.com

We use it as our CRM. It is designed for us to log, track, and maintain relationships with leads and other prospects in our sales pipe line. Currently, we work on the lead level but are making efforts to start leveling up to work on the opportunity level. It is being used by the entire sales org and operations team. It solves our problem of maintaining and following up on our potential clients.
  • Very Flexible tool
  • Many options and routes to personalize for your org
  • Drill Downs
  • Search
  • Ease of use
  • Tracking prospects leads to closed business
  • Opportunities conversions lead to quota attainment
  • Tracking allows for friendly competitive spirit
Outreach is nowhere near the scale of SFDC but it is more friendly to use. Nothing really compares to SFDC. It is a beast in its own regards and they will be here for a long time
Do you have a sales team or sell a product or service? Yes, then use salesforce. No other tool is as robust as it on the market now. The skills are transferable.

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
5
Workflow management
7
Territory management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
8
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
8
Lead management
5
Email marketing
4
Task management
6
Reporting
6
Forecasting
7
Pipeline visualization
7
Customizable reports
7
Custom fields
6
Custom objects
6
Scripting environment
7
API for custom integration
7
Role-based user permissions
7
Single sign-on capability
7
Social data
7
Social engagement
7
Marketing automation
5
Compensation management
6
Mobile access
1