Positive force for your growth organization: Salesforce
Overall Satisfaction with Salesforce.com
Salesforce.com is used at our organization to manage growth opportunities globally by our sales and account teams. It helps provide visibility in areas where we are growing, pursuing opportunities, where we are in that process and can reveal the health of our pipeline (for example, help expose areas that may need more pipeline).
Pros
- Effective CRM tool when configured to meet the needs of your business.
- Native reports provide tools to the user.
- Simplicity
- Free educational tools available via the Salesforce website.
Cons
- Thoughtful design and configuration is needed to gain value from the tool.
- Can be seen as an administrative task rather than a value add by some sales or account groups.
- Positive ROI, integral to multiple business processes.
- Valuable insights.
Do you think Salesforce Sales Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Sales Cloud's feature set?
Yes
Did Salesforce Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Sales Cloud go as expected?
No
Would you buy Salesforce Sales Cloud again?
Yes
Comments
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