Salesforce Desk Has Everything Covered!
March 04, 2024
Salesforce Desk Has Everything Covered!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Desk
We use Salesforce Desk for CRM, ticketing, third-party integration, and other technical stuff that we do through Salesforce Desk. It helps our processes make easier plus it can track in real-time. We use Salesforce Desk mostly for storing data, checking client information, and email correspondence. Salesforce Desk helps us resolve our cases in a timely manner.
- CRM
- Ticketing
- Communication
- Customer Support
- Live assistance
- Integration
- Turn around time
- Efficiency of answering tickets
- Live support assistance
- A lot of options for integrating different software
Salesforce Desk is actually unique compared to others because when it comes to features, Salesforce Desk has a lot to offer. It's easy to navigate and the knowledge base is so informative that it gives you not just the article but is also very interactive and easy to understand so you can get a lot of answers online.
Do you think Salesforce Desk delivers good value for the price?
Yes
Are you happy with Salesforce Desk's feature set?
Yes
Did Salesforce Desk live up to sales and marketing promises?
Yes
Did implementation of Salesforce Desk go as expected?
Yes
Would you buy Salesforce Desk again?
Yes