SAP Concur Expense Module Review
March 21, 2024

SAP Concur Expense Module Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Concurforce

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

We are using SAP Concur for expenses
  • Expense Capturing from CC spending
  • Travel plan
  • Easy submit of expense report
  • Pricing should be not based on each report
  • cash transaction doesn't work properly
  • tracking of report
  • Automation
  • Poor customer service
  • expensive based on each report submission and roll-out to new company codes
We have other SAP ecosystem so picked Concur
We have integrated SAP ERP system with SAP Concur
Easy expense report submission
easy submission of transactions done by corporate card

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

We got poor service for issues reported. There is no account person. We used to get support quickly when it was only concur but after SAP, an issue takes weeks to resolve

SAP Concur Feature Ratings

Employee Expense Reporting
7
Corporate Card Reconciliation
8
Customizable Approval Policies
7
Payment Status Tracking
6
Payment Audit Trail
6
Electronic Funds Transfer
6