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SAP gets a thumbs-up!
May 06, 2016

SAP gets a thumbs-up!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

It is being used across the sales department; mostly for proposals and integrated with Tigerpaw Software that we use daily for quotes. We use SAP Crystal Reports to write up the formulas for our monthly leasing charges and to put in materials that go into a quote.
We can easily adjust the formulas for quotes, so that each template is different. It's very easy to save the template and create a new one if needed. We do phone systems, cabling, security systems, etc., so we do not use the same quote template each time. It's very easy to use.
  • Easy access to tools. I can easily find what I'm looking for in the software without even having to ask a question.
  • Calculations and formulas are easy to use. If I need to adjust a formula or change a formula completely for quoting, I can easily do so. It's very straight-forward and easy to use.
  • Clean software - the software looks very clean, and it is not scattered all over the place like some applications are. It's right to the point and it doesn't hurt my eyes when I use it! I am very happy with it.
  • I honestly can't find anything where it would need improvement. I feel as though it's very easy to use and super helpful. It gets the job done, especially for quotes. Our business uses it primarily for quotes, and I have had no issues.
I have only used SAP Crystal Reports. However, I do implement it with Tigerpaw Software. I feel as though SAP Crystal Reports is a lot more organized than Tigerpaw software. I stated before in my review that Crystal Reports is very clean, and it's laid out in a way that it is easy to find everything within one or two clicks. I used Crystal Reports for the first time last month, and ever since I didn't need any help to use it. With the other software (Tigerpaw) I have had to contact help/support numerous times, because that software is scattered and it's hard to find everything within reach.
It is well-suited for quotes. For example, if I am making up a phone system quote and I need to adjust the pricing for the leasing (if the customer wants to lease their phone system instead of buying it outright), it's easy to use. I can go into formulas and adjust the proper tab (let's say a 60-month lease), and it's that simple. I can save the template, and then go into my Tigerpaw software where it is implemented, and continue to write up the quote.

SAP Crystal Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.0
Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
10
Not Rated
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
Not Rated
7.5
Publish to Web
7
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
7
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
8
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Using SAP Crystal Reports

1 - We do our quotes with Crystal Reports for Tigerpaw software. It helps us easily create quotes and templates.