Continually Igniting Clients with Enhancements
October 04, 2023

Continually Igniting Clients with Enhancements

Gwen Bergeron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Performance Management
  • Compensation Management
  • Succession and Development
  • Position Management

Overall Satisfaction with SAP SuccessFactors

We are currently in process of deploying Position Management to control headcount/recruiting # job reqs etc. We utilize Recruiting and are currently in process of implementing with Paradox to utilize more AI features to review manops candidates with automations for qualifying and disqualifying 1000 of applicants daily. We use EC but however do not have manager self service deployed; before such is possible, data mapping and business rules are needed in system to control data integrity. We also use Performance & Goals for majority of the staff. We use Compensation Planning for about 60% of staff but do not use Variable Pay as the company has over 30 different calculations templates that are too cumbersome to build in SF and keep updated.
  • Staying up to date with market trends and updates to software.
  • Support in KBAs and chats.
  • Some of the enhancements do not support HR operations; i.e. data governance masking birth year.
  • Support on tickets; sometimes the support does not have the expertise to resolve issues and tickets get routed for weeks.
  • Automation of pay and job change approvals.
  • Automation of pay planning and approvals/budgeting.

The multiple partners and types of services that are possible does expand and enhance the product.
I have been a part of implementation at previous employer with Position Management. The partners that were used did not provide us the best experience as we were told certain functionalities were not possible which was not true.

My current employer with a different partner is much more successful in deployments so far. Partners who work with implementations sometimes short change clients because they do not have the expertise needed to meet the business needs.

Do you think SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors again?

Yes

There are great functionality for business rules and keeping data aligned/mapped in records accordingly. Also, being designed to support global country data fields and governance.

SAP SuccessFactors Feature Ratings

Employee demographic data
8
Employment history
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Update personal information
9
View job history
9
Report builder
9
Pre-built reports
5
Ability to combine HR data with external data
5
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Individual goal setting
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
3
Applicant Tracking
9
Notifications and Alerts
9