Great System - Lots of User Error If Not On Top Of Training
October 12, 2023

Great System - Lots of User Error If Not On Top Of Training

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors HCM

Have utilized SAP SuccessFactors at my company for nearly 10 years now and it is an excellent product. Allows us to easily manage our thousands of employees and all their data, as well as expedite the recruiting, onboarding, and hiring processes. Our company is still working to move all of our services to SAP and still utilize outside programs for learning and payroll, but are headed toward the integrated EC payroll for ease.

Pros

  • Employee Central
  • Integrations
  • Automation

Cons

  • Training
  • Learning
  • Discipline
  • Custom Fields
  • Improved Employee Experience
  • Increase HR Productivity
  • Automation of Tasks

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Excellent service for employee tracking and movement within the company - is difficult to train "old dog" HR who don't use this daily or don't want to change the way they use it. Training falls on the analysts and SAP doesn't offer training sessions that would work for this need.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Payroll Management ()
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Evaluating SAP SuccessFactors HCM and Competitors

I was not present for implementation.

SAP SuccessFactors HCM Implementation

I was not present for implementation.

Integrating SAP SuccessFactors HCM

Would probably be much easier to just use fully built-in programs, but they don't currently offer as many features/flexibility/customization as would be preferred.

Comments

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