Overall Satisfaction with Sauce Labs
We use it in the quality department for help with our cross browser testing. We also use it for testing of our mobile apps. It helps us with confidence in our apps in a variety of different contexts, and the fact that we don't have to maintain a lab environment is one of the biggest wins for us.
- Diversity of test environments
- Ease of looking at the results
- Stellar support team
- Sometimes, the system can be laggy when you examine test results. I have a support case logged about this
- It seems to me that its taking longer for the support team to successfully close my cases
My company used BrowserStack in the past. It was before I came on board, so I am not sure of the reason that they switched. Ever since I have been here, we have been on SauceLabs, and I am quite pleased with it. I have maintained a private selenium grid at a previous employer, but hope not to repeat that adventure again any time soon. It was cool to try though, and now I know I can, but I'd rather just use Sauce.