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How Scale tipped the Scales for us
September 28, 2017

How Scale tipped the Scales for us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

Scale Computing HC3 is our main virtualization platform. It is our first endeavor in the hyper-converged space and we could not be happier. Absolutely every aspect of our dealing with Scale has been top notch! They are custom tailored to SMBs and really get what it is we need from a vendor in regards to upfront sales, purchasing, implementation, and support.
  • Sales
  • Implementation
  • Support
  • Uh.... Logo?
Experience

Had a hardware issue with one node in a cluster. Ended up having to get a replacement node after working to try and get the existing node up and running after hours. Dealt with level 1 support all the way up to level 3 and a developer. All were on top of things and made sure I was back up and running as soon as the new node was on site.
DCs, File Shares, Web Servers, Exchange 2016, SQL, the list goes on.
  • Less time supporting our solution
  • UP time ( providing services to end users while replacing nodes or doing maintenance )
  • Lower expendatures for virtualization
Lower hypervisor costs, Scale gave me the features I needed without making me buy the features I didn't need, great support.
Well suited to SMBs that don't require the push button mass automation of the larger vendors. Simple as all get out to use and if you can't figure it out the support is TOP NOTCH.

Probably not well suited to large enterprises and they will tell you that is not their market.