Overall Satisfaction with ScreenConnect
We use screenconnect for remote management and support, for internal and customers needs, under windows, linux and mac osx computers.
- managing computers from other systems (multi-OS capabilities).
- cloud dashboard permit to monitoring computers with screenconnect are alive.
- Feature to use a dedicated screenconnect server for private network in sensitive customes (medical, research and devlopment, etc.).
- The java jre client is sometime a difficulty for screenconnect acceptance. I prefer native code by platform.
- The online documentation needs to be more complete.
- Generating a new screenconnect client for EACH support session (in the remote computer) is not ergonomic.
- Offers the best advantages for this tool category, with good pricing. So, the ROI is very good.
Permit use Saas or promise proxy server, real multi-OS, dashboard monitoring.