Unbiased ScreenConnect review
February 10, 2017
Unbiased ScreenConnect review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScreenConnect
We use Screenconnect within our organization both internally and externally. We own 17 restaurants (each has a laptop and remotes into a central terminal server). The Screenconnect service allows us to instantly remote into our users' machines and resolve any issues that they're experiencing. We also heavily utilize the scripting function (deploying batch files, etc.).
- Ease of deployment.
- Ease of use regarding deploying software from within the toolbox.
- Ad-hoc sessions.
- The pricing model could use some work. We currently have 3 licenses, but if one is being used for a meeting, I am unable to use remote connectivity until a free license is available.
- The 3 seat license is a great deal, but price increases tremendously after that.
- I'm not a fan of Connectwise (worked for a terrible MSP who used it, so that's just personal preference)
- We no longer have to travel over several states to resolve issues.
We used TeamViewer previously, but the pricing model did not align with our business needs. There were also concerns with TeamViewer's data breach.