ScreenConnect offers great features at a great price.
April 28, 2017
ScreenConnect offers great features at a great price.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScreenConnect
I use ScreenConnect to support the IT needs of my entire organization. I support onsite employees as well as employees in other states and the United Kingdom. I am able to keep employees' downtime to a minimum by rapidly connecting to their machine and resolving issues quickly. ScreenConnect allows me to be in multiple geographic places at once without leaving my office.
- The employees I support have an easy time getting connected to sessions no matter their tech savvy. I have used other products that were not as user-friendly for the end user.
- ScreenConnect works great out of the box but allows the administrator to do a great deal of customization if necessary.
- Allows my technical team to work together on an issue even though the team is not all located in the same place. Open sessions can be worked together or passed among the team with ease.
- I don't have any cons at this time.
- Keeping our workforce up and running is number one. Our team performs at a very fast pace and having to slow down for tech issues directly affects the bottom line.
I have used Join.me, teamviewer and Logmein Rescue. ScreenConnect is far superior to teamviewer and join when it comes to ease of use and features. I fell like Logmein and screenconnect have the same features but logmein is not affordable for small business and budget conscious business. ScreenConnect is a great product that helps us stay within our budget.