Nice in-app chat system
May 16, 2022
Nice in-app chat system
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SendBird
We are using SendBird in our organization for charting with our users through the mobile app. We primary use it for sales and customer support departments. Its not that hard to implement or integrate with an existing mobile app. We can customise some of the features and user interface according to our requirements.
- It has nice user interface
- We don't have to face any downtime using SendBird
- It has nice performance and great efficiency
- It's support system is not that efficient
- Documentation needs improvement
- It's pricing is a little bit high comparing to other available options
- It has nice user interface
- Various API options are available to use
- We can easily integrate it with our server using PHP
- We had improved the sales and support system
- We got nice user feedback
- Increased the chances of user retention
Do you think SendBird delivers good value for the price?
Yes
Are you happy with SendBird's feature set?
Yes
Did SendBird live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SendBird go as expected?
Yes
Would you buy SendBird again?
Yes