Comprehensive Gifting Platform
February 11, 2021

Comprehensive Gifting Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Sendoso

We use it cross-functionally to support sales and marketing efforts to close business, delight our current clients and strengthen relationships and retention, and celebrate our team members internally. We were sending ad-hoc gifts across the board giving us almost zero visibility into the business impact. Sendoso streamlined our process and put numbers behind our efforts.
  • Customer Service: Whenever an issue pops up, they are very quick to solve with answers that a non-technical person can understand
  • Continuous Improvement: They are always adding new products and features that improve the experience.
  • There are some aspects to the user experience that are clunky.
  • Automate our gifting efforts.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

I'd recommend this to anyone that has gifting/direct mail as part of their strategy, especially an ABM strategy. The spectrum of automation and personalization is great for anyone look to scale their programs, but wanting flexibility, as well.