Item: Sendoso
Rating: 9
Author: Jordan Harnum

Overall Satisfaction with Sendoso

Use Cases and Deployment Scope

We used Sendoso to send corporate gifts to top targets within the U.S. Gifts would either be sent to cold prospects to get their attention, or I would often send gifts as a "thank you for taking a meeting with me". We would send gifts ranging from $5 coffee cards to $100 items on Amazon. This tool was only used by the sales and marketing teams.

Pros and Cons

Pros

User interface is easy to use.
It integrated well with Outreach and Amazon.
Gifts/notes were always accurate; there were no messed up orders.

Cons

User interface looks kind of outdated.
I would like to see more personalized gifts like the option to put custom text on a mug.
Integration into our email system would be nice.

Return on Investment

Helped us book multiple numerous cold meetings.
Helped us build rapport with prospects before and during the sales process.

Key Insights

Do you think Sendoso delivers good value for the price?

Not sure

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Other Software Used

Outreach, Google Drive, Slack

Likelihood to Recommend

Sendoso is appropriate to use selectively before and during the sales process. Gifts help get the attention of prospects, and help keep them engaged after the first meeting. Sendoso is less appropriate for mass campaigns where hundreds of people are involved. I think it is best used in a strategic and targeted manner.

Comments

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Sendoso is a fun way to drive pipeline and build good rapport