Overall Satisfaction with SharpSpring
SharpSpring was used at the organization I worked for to send emails for us as well as for our clients. We conducted an email marketing campaign to drive users to landing pages for our website. It was used by the members of our staff in charge of account management. SharpSpring successfully allows you to transfer an Excel spreadsheet of contacts to create mailing lists. You can also add emails manually or have them automatically added if a form is filled out.
- Allows you to create email templates from HTML.
- Allows you to send emails to more than one mailing list at a time (as opposed to MailChimp which I use in my current position).
- Overview and analysis of potential leads versus hard leads.
- The way that the workflows are connected to the tasks is confusing. They should all be one on top of another so that it seems logical that a workflow is carried out with tasks.
- PDFs and pictures should be easier to add to templates. HTML can be overly complicated if you don't have a background in it without Dreamweaver.
- When I was using SharpSpring, there was a glitch in the overview of leads and it stayed that way even after SharpSpring's help staff said it had been fixed.
- Better overview of emails captured from the website because it can monitor when potential leads fill out forms
- It was easy to see how many opens emails received
- If you want to easily see bounce rate on emails, SharpSpring was a great program for that.
SharpSpring is much more pricey than MailChimp's free version however it was much more financially savvy than others we looked into. Although SharpSpring makes simple workflows achieved by tasks complicated, it is sleeker and has very well-made getting started videos. The overview of an email's performance was also easier to read through than it was on MailChimp.