Overall Satisfaction with SharpSpring
We are using it to offer marketing automation to our customers. But it has a lot of problems, many bugs that are not fixed.
- Was low price, but not anymore
- Lack of support
- Features full of bugs
- Price increases more that 45%
- Negative impact, they lost 2k contacts of my client
SharpSpring promises all but nothing complete. They build a software that you have to hire them to do all the things it should do. They have 3 levels of Certification: Silver, Gold and Platinum. I am Gold and the implementation of the software requires coding knowledge. The functionality of the software is only to justify the increase in prices. But all the new functionality, even the first ones, are full of bugs.