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SHOUTing from the rooftops - Shoutlet is Tops!
July 21, 2014

SHOUTing from the rooftops - Shoutlet is Tops!

Erika Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shoutlet

We currently are using Shoutlet as a tool to build applications and contests. It is being used in 2 locations by 5 people. It's a great tool for us all to stay on the same page and on top of every day tasks.
  • Building contests and Facebook tabs is extremely easy and user friendly.
  • Shoutlet's Social CRM is a great for keeping an eye on all of our Social Media sites. The mobile app works great for work on the fly!
  • Shoutlet's reporting and analytics help us see what areas are performing the best and which areas need some help.
  • We are hoping that in the near future there will be an area for Pinterest. However, we do understand that Pinterest is the one that needs to allow that.
  • Employee efficiency has gone up.
  • Post clicks have gone up as we are able to see what type of content our fans like.
Shoutlet has far better reporting tools than Hootsuite, which is important to us.
Our representative, Max Luedtke has done an outstanding job of reaching out and helping us. Customer service goes a long way. When you have a great product paired with excellent customer service, it's a winning combination!
We previously purchased Shoutlet through a triangular model. We didn't receive the customer support or tech therapy. When looking to renew, go with the direct Shoutlet model, or find a new tool. We realized having customer support was really important. Going directly through Shoutlet has been wonderful. We get a phone call or email within the hour to address our questions.