Great vendor, even better partner
November 18, 2021

Great vendor, even better partner

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar

Skilljar is being used by the Customer Education team which I am a part of. We use it to have a centralized place where all our learning content is stored. Our customers navigate to our academy to consume the content and we also host our custom workshops on Skilljar as well.
  • Customer Success
  • Support
  • Implementation
  • Listening to feedback
  • Stronger partnership with the verniers they work with so integrations can be more robust
  • Building out new functionality wuciker
The usability is straightforward and well documented
Skilljar’s support team is top-notch. they follow through with questions and support tickets. the CSM team is also like internal partners [embedded] on our team.
  • Proving a trained user has deeper usage in our platform than a non trained user
  • Track to see which customers are trained and how that affects adoption

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

Skilljar is [easy] to implement and has great integration with CRM and the API allows to plug into BI tools.