Helps in creating solid client base and customer retention
January 09, 2023

Helps in creating solid client base and customer retention

Rehan Kanuga | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

Skilljar Customer Education Software is an amazing platform to retain customers by training them help them understand our business easily. you can provide resources to them to learn and understand about your business without having to reach them individually. It saves time and money effectively.

Pros

  • The platform is adaptable and has an API for task automation.
  • Easier to create courses for different customers
  • Managing tasks is made so easy

Cons

  • Integration part is bit lacking
  • Some time system gets crashed down
  • A bit more customization needed for task management
The software is simple to use and allows us to create new courses for our consumers. The platform enabled us to design customised courses so that our clients could understand our business and learn in a simple manner.
Their customer service is great. Always prepared to troubleshoot and assist us in quickly resolving certain problem concerns. They have several ways to contact their team, and they respond quickly.
  • High ROI in Overall spending in this software
  • Task management has become easy
  • Retain many customers and making strong relationship

Do you think Skilljar by Gainsight delivers good value for the price?

Yes

Are you happy with Skilljar by Gainsight's feature set?

Yes

Did Skilljar by Gainsight live up to sales and marketing promises?

Yes

Did implementation of Skilljar by Gainsight go as expected?

Yes

Would you buy Skilljar by Gainsight again?

Yes

Skilljar Customer Education Software provides us with all of the functionality we require to create our client learning platform. It offers a large range of lesson kinds for self-paced courses, making it simple for customers to learn. It has also been simple for our users to access material and get the information they require to be successful on our platform.

Comments

More Reviews of Skilljar by Gainsight

  1. Home
  2. Customer Training Software
  3. Skilljar by Gainsight Reviews
  4. User Review of Skilljar by Gainsight